At Jai Super Stores, we aim to make grocery shopping convenient by delivering your order safely and promptly.

1. Delivery Charges

Free shipping and delivery is available on orders of ₹500 or above.

For orders below ₹500, applicable delivery charges may be added at checkout.

2. Delivery Areas

We currently deliver to selected locations within our service area. Delivery availability may depend on your location and our delivery coverage.

3. Delivery Time

Orders are generally delivered within the estimated delivery time shown during the ordering process.

Delivery times may vary due to traffic, weather conditions, high order volumes, product availability, or other circumstances beyond our reasonable control.

4. Order Delivery

Please ensure that the delivery address and contact details provided at checkout are accurate.

Customers should be available to receive the order at the provided delivery address. If our delivery team is unable to complete delivery because nobody is available or the address/contact details are incorrect, additional delivery arrangements may be required.

5. Product Availability

If an ordered product becomes unavailable, we may contact the customer regarding an alternative product or appropriate resolution. If an unavailable product cannot be fulfilled, the applicable amount will be adjusted or refunded as appropriate.

6. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. Please refer to our Returns & Exchanges Policy for more information.

7. Contact Us

For delivery-related questions, please contact:

Jai Super Stores
Email: orders@jaisuperstores.in
Phone: +91-99400 22297
Address: No, 647/A, Britannia Nagar 3rd Street, Chennai - 600066